Disney World’s Club Level “Concierge” Guide

Vacationing in one of the Disney World resorts is such a wonderful experience.  We love the feeling of being around the magic 24/7 while staying on the property and receiving all the little Disney perks along the way. 

Staying in one of the Club Level rooms at a Disney hotel moves the perk level up another notch! And depending on what you are looking for it can be a real nice upgrade when staying at one of the Disney resorts!  

You are probably here reading this because of one of two reasons. Either you want to learn about the club level experience at Disney World, or you already know about it but want to know which one is the best and why.  We will help you with both!

What is Club Level at Disney?

Disney World Club level can also be referred to as the Concierge or Club Level Concierge area. They are located in all of the Deluxe Walt Disney World Resorts, but have their own area, oftentimes a club level floor, within the resort. 

By being in the Club level you are entitled to benefits that are not available to the other guests.

What are the Benefits of the Club Level at Disney?

Best Club Level at Walt Disney World

By far the biggest perk of your club level stay is the complimentary food you will have access to in a secure concierge lounge. Each Disney lounge has a bit different selection of food, beverages, and atmosphere, but generally they are very similar to each other. 

The food in the concierge lounge is not an entire meal!  This must be stressed at this point.

Despite this, we have found that the selection is a wonderful supplement to your day at any of the theme parks. We are able to feed everyone a fairly nice and filling breakfast before we hit the pavement and depending on when we return, we can grab a modest lunch or dinner as an addition to a meal out during the day. 

That being said, everyone has different expectations when it comes to food. 

Food offerings sample

Here is a sample of the food offering throughout a typical day:

7:00 – 10:30 a.m. Continental Breakfast with juice, coffee, tea, cereals, fruit, breakfast pastries and breads

11:00 a.m. – 4:00 p.m. Light Snacks and foods like crackers, pretzels, cookies and nuts. Beverage assortments available.

5:00 – 7:00p.m. Hot appetizers, hors d’oeuvres, cheese, beverages, wine and beer (yes, these are complimentary!).

8:00 – 10:00 p.m. Desserts and cordials with a selection of cordials and desserts from the resort’s restaurants.

All Day: Whole fresh fruit and beverages

In addition to the complementary food and beverages, here are some other benefits of the Club Level experience:

Signature Service

Some of the concierge services that the cast members on the club concierge level will help with are Genie+ problems and dining reservations. We must let you know that they are not miracle workers when it comes to dining reservations. 

You should not arrive at your hotel thinking you will be able to make all your dining reservations with the Concierge. However, we know they are very good at finding canceled reservations and getting you into a particular restaurant.

Please understand, this is not something you should count on. We do stand by our recommendations for planning ahead to get into the restaurants you want.

Unfortunately, Disney doesn’t give Club level Concierge staff a certain amount of reservations for Club guests. 

Concierge cast members also can provide assistance with transportation, Magicbands, ticket problems and multitude of other small things you may need during your stay.

Hotel Room Amenities

Other additional concierge services they offer for your hotel room are:

  • Turndown service – in additional to your regular housekeeping services, you can also receive an evening turndown service! Bedding will be turned down and you will oftentimes find a surprise waiting for you! 
  • Upgraded toiletry items – staying at a club level room means upscale H20 brand toiletries waiting for you including extra bonus products like sunscreen.
  • Robes and slippers – need a moment to relax after a long day of walking? Slip into your cozy plush robe and slippers and take a moment to reflect on all of the magic at Disney.
  • Daily newspaper – sip your coffee and stay caught on on the daily news with a complimentary newspaper!

They can also help with your daily itinerary as well as check in at the Club level.  This allows you to bypass the front desk line.

Contemporary Bay Lake Tower
Contemporary Bay Lake Tower – Photo by Christian Lambert on Unsplash

Which Resorts Have Club Levels?

All the Club levels are located in the Deluxe Resorts except for one Moderate Resort. Keep in mind, if you stay at a Deluxe Resort you are also getting the benefit of Extended Evening Theme Park Hours.

The Value resorts do not have any club levels. You will find Club levels at:

  • Disney’s Animal Kingdom Lodge – Kilimanjaro Club Lounge
  • Disney’s Beach Club Resort – Stone Harbor Club
  • Disney’s Boardwalk Inn – Innkeepers Club
  • Disney’s Contemporary Resort –  Atrium Club (12th floor) and Tower Club (14th floor)
  • Disney’s Grand Floridian Resort – Royal Palm Club and Sugar Loaf Key Club
  • Disney’s Polynesian Resort – King Kamehameha Club
  • Disney’s Wilderness Lodge Resort – Old Faithful Club
  • Disney’s Yacht Club Resort – Regatta Club

Moderate Resort:

  • Gran Destino tower at Disney’s Coronado Springs Resort – Chronos Club

Which Disney Club Level is Best?

Considering that there are a lot of similarities between all of the club levels in regards to the services they provide and even in what they offer, it comes down to things like atmosphere, location and cost.

These factors are quite subjective. We will break down the club levels for you to help you decide which one is best for your family’s Disney vacation.

Disney’s Animal Kingdom Lodge 

The Club level at Animal Kingdom has the obvious highlight of being able to watch the animals. We recommend this Club level if you are not visiting the parks all day long and are staying around the Resort simply because there is more to see and do here. 

Disney’s Animal Kingdom Lodge

The food offerings are usually some of the best of all the Club levels but this can change so we are reluctant to say it is definitely the best.  Overall, especially if your crew is into animals, this is a great place to stay for an amazing Club level experience.

*If you like this resort you’ll want to check out our review of Boma and 9 Secrets & Expert Tips for Kilimanjaro Safaris!

Beach Club Resort 

Beach Club Resort has one of the largest concierge lounges of all the clubs. The space is spacious yet nothing spectacular with the design. 

Disney beach club resort
Photo by Ricardo Lopez on Unsplash

We have always loved the Beach Club for no other reason than the wonderful location. We love the walking distance to Epcot and a quick boat ride to Hollywood Studios. This is a solid choice.

Boardwalk Inn

This club is located on the Boardwalk and, like the Beach Club, has an easy access to both Epcot and Hollywood Studios. It has one of the smallest lounges but it’s beautiful and has everything the other clubs have.

Boardwalk Inn

If you are planning on staying at the Boardwalk Inn and you are considering spending the extra money on the club level, we encourage you to check out some of the local restaurants on the Boardwalk before committing to the club level.

The Boardwalk has such great dining that it may make sense to spend your budget on the restaurant instead of the club level. Of course, if you have smaller children and want to crash at the hotel once you get back from the parks, the club level may make more sense!

Contemporary Resort 

The Atrium Club at the Contemporary. For the Disney purist, the Taj Mahal of the Disney experience is the club level in the Contemporary Resort!  The lounge is spacious with a view of the entire Magic Kingdom which, for many, is worth the price of admission alone.

The food is ok but it is not extra special just because you are in the Contemporary. Be advised that you can watch the fireworks from the balcony of the Atrium but it gets very crowded.

During the day you can enjoy the view of the Magic Kingdom without many people around. Obviously, you have the wonderful perk that it is just a short walk from the Magic Kingdom and the monorail stops at your doorstep.

One unfortunate thing to be aware of is that you cannot see the monorail from the lounge area. We don’t want you to be disappointed.

Read our Disney Princess List so you can be ready for the princess breakfast at the Cinderella Castle at Magic Kingdom!

Tower Club at the Contemporary

This is a step above (if that’s even possible) the Atrium. It is exquisite in every way!  The Tower is the best of the best!  Fewer people, best views of Magic Kingdom and wonderful food.

Grand Floridian Resort 

Beach club Disney World

Royal Palm Club is absolutely beautiful and could be considered to be the cream of the crop! With a dedicated elevator to the spacious club level lounge, this is classy all the way.  

Polynesian Resort 

One of the most expensive of all the club levels. Located near the Magic Kingdom, one of the highlights of staying here is a great view of the fireworks from an air conditioned lounge sipping on your favorite beer or wine. 

This is a beautiful lounge with above par food. This club, though expensive, is one to check out.

Wilderness Lodge Resort 

If a wilderness lodge motif is to your liking, you will love this club! Nothing is spared here and we feel they go a little extra in the hospitality department. 

Some of the highlights here are sitting with a cup of coffee or drink and looking down at the amazing lodge. The balcony is faced toward the Magic Kingdom but you will not be able to see more than the Contemporary. 

You can see the fireworks from the Wilderness Lodge club level.

Yacht Club Resort 

Similar to the Boardwalk Inn club, this has one of the smallest lounges and, frankly, is a bit underwhelming – especially for the price.

The location is great with easy access to Epcot and Hollywood Studios but of all the Club levels, for the cost, this is one of our least favorites.

We’ve also heard the food here is mediocre at best.

Gran Destino Tower at Disney’s Coronado Springs Resort 

This is the only moderate priced hotel that has a Club level. If you are price conscious (and who isn’t), you will definitely want this one to be in your consideration. 

The food is on the same level with the other Deluxe Resorts and the Lounge is spacious and nice. We really recommend this one especially for the Club level experience at a bit of a reduced price.

Other FAQ

1. Can I use the direct-to-room service if I am staying in a club level room?

Yes! You can use the direct to room service is available for all rooms, including club level rooms.

2. How Much Does A Club Level Room Cost?

It depends upon where you stay. For the most part you should plan on at least $700 per night.

3. Which Club Level Has The Best Food?

The Kilimanjaro Club at the Animal Kingdom Lodge has the best food.

4. Which Club Level Has The Best Views?

The Atrium Club Level at Disney’s Contemporary has the best views.

Final Thoughts

Overall, a Walt Disney World club level is something you should take into consideration if your budget allows. Personally, we have used the club level and have enjoyed it immensely!

We do not use the club level on all of our trips. If you are trying to decide between the club level and the Disney Dining Plan, be sure to read the pros and cons to the Dining Plan.

If you want additional information where to stay, head to our guide on where to stay at Disney World!

And of course, bringing your own snacks and food into Disney World is the best way to save some money! There is a way to experience the magic of Disney on every budget.

About disneywithdavesdaughters

Dave and his daughters have been going to Disney for 30+ years, all on a teacher's budget . They love helping families have the most magical Disney vacation ever by sharing all their expert family secrets. Feel free to send them a message or follow along on Instagram!

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